Shipping & Delivery Policy

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1. Order Processing

At Devise Store, we aim to process and prepare your orders for shipment as quickly as possible. Most orders are processed within 1–2 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer.

In some cases, we may need to verify your order details to prevent fraudulent transactions and protect customer security. If verification is required, we will contact you via the email or phone number provided during checkout. Please respond promptly to avoid any delays.

2. Shipping Methods and Carriers

We work with reliable carrier partners to ensure timely delivery. The specific carrier may vary depending on the destination and shipping method selected. Once your order has shipped, you will receive a tracking number to monitor your package’s progress.

3. Shipping Costs

We offer free shipping on orders over ₹449/-

We may offer free shipping promotions for orders that meet certain criteria, such as a minimum order value or specific product categories. Details of any ongoing free shipping offers will be clearly communicated on our website or during promotional periods For orders below this amount, the applicable fee is:

Standard Shipping (5–7 business days) : ₹80/-

we will follow up after you have placed your order with any additional information.

All delivery times and dates are estimates and may vary depending on factors outside our control.

4. Delivery Timeframe

Estimated delivery times depend on your location, chosen shipping method, and courier performance. While we make every effort to deliver orders on time, please note that these are estimates and not guaranteed delivery dates.

5. International Shipping

Currently, Devise Store does not offer international shipping. We only ship within India. We are actively exploring options to expand our delivery network in the future.

6. Order Tracking

Once your order is shipped, you will receive a tracking number along with instructions on how to track your package. You can use this tracking number on the carrier’s website or designated tracking portal to monitor the delivery status.

7. Address Accuracy

Please ensure the shipping address provided at checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information. If you need to correct your address after placing an order, please contact our support team immediately.

8. Delivery Issues

In the rare event that your order is lost, delayed, or damaged, please contact our customer support team as soon as possible. We will coordinate with the carrier to resolve the issue promptly and ensure a satisfactory outcome.