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Last updated: April 23, 2023
Shipping and Delivery Policy
Processing Time
1.1 Order Processing
At Devise Store, we strive to process and prepare your order for shipment as quickly as possible. Most orders are processed within 1 – 2 business days from the date of purchase. However, please note that during peak seasons or promotional periods, order processing times may be slightly longer.
1.2 Order Verification
In certain cases, we may need to verify your order information before processing it. This verification process is in place to prevent fraudulent transactions and ensure the security of our customers. If additional verification is required, we will promptly contact you via the email address or phone number provided during checkout. Please respond to these verification requests promptly to avoid delays in order processing and shipment.
Shipping Methods and Carriers
2.1 Shipping Methods
We offer a variety of shipping methods to accommodate your preferences and delivery needs. The available shipping options will be displayed during the checkout process, and you can select the desired method based on the estimated delivery timeframe and associated costs.
2.2 Carrier Partners
We work with reputable carrier partners to ensure reliable and timely delivery of your orders. The specific carrier used for your shipment may vary depending on factors such as the destination and shipping method selected. We will provide you with tracking information once your order has been shipped so that you can monitor its progress.
Shipping Costs
3.1 Shipping Charges
Shipping charges are calculated based on factors such as the destination, package weight, and selected shipping method. The applicable shipping fees will be displayed during the checkout process before you complete your purchase. Please review the charges carefully before finalizing your order.
3.2 Free Shipping
We may offer free shipping promotions for orders that meet certain criteria, such as a minimum order value or specific product categories. Details of any ongoing free shipping offers will be clearly communicated on our website or during promotional periods.
3.3 SHIPPING & DELIVERY OPTIONS
Free Shipping: We offer free shipping on orders over ₹ 449/-.
Expedited Shipping Fees: We also offer expedited shipping at the following rates:
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
| Shipping Type | Charges |
|---|---|
| Standard (5 – 7 business days) | ₹80 |
All times and dates given for delivery of the products are given in good faith but are estimates only.
Delivery Timeframe
4.1 Estimated Delivery Time
The estimated delivery timeframe depends on various factors, including the shipping method selected, the destination address, and any unforeseen circumstances. While we make every effort to ensure timely delivery, please note that these timeframes are estimates and not guaranteed delivery dates.
4.2 International Shipping (Not Currently Available)
At Devise Store, we currently do not offer international shipping. We apologize for any inconvenience this may cause. Currently, we only ship to destinations within India. We are continuously exploring options to expand our shipping capabilities and reach a broader customer base in the future. We appreciate your understanding and patience.
Order Tracking
Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package. You can use this tracking number to monitor the progress of your shipment on the carrier’s website or through the designated tracking portal.
Address Accuracy and Delivery Issues
6.1 Address Accuracy
Please ensure that the shipping address provided during checkout is accurate and complete. We will not be held responsible for any delays or delivery issues resulting from incorrect or incomplete address information. If you realize that you have provided an incorrect address, please contact our customer support team immediately for assistance.
6.2 Delivery Issues
In the rare event that a delivery issue arises, such as a lost or damaged package, please contact our customer support team as soon as possible. We will work diligently with the carrier to resolve the issue and ensure a satisfactory outcome.
Modifications to the Policy
We reserve the right to modify or update this shipping and delivery policy at any time. Any changes will be effective immediately upon posting the revised